Emergency Contact

Have a Stay Safe & Secure Stay with Us

At The Lilly’s Stories, your wellbeing is our greatest priority. Whether you’re savouring our continental delights or exploring the rich history of Fort Kochi, help is just a dial away. 

Here are the essential numbers you may need during your stay with us.

The Lilly’s Quick Assistance

Main Helpline: +91 86066 14000  

 We’re just a call away!

  

Kitchen Service: Dial 200  

 Hungry? Let us bring the taste of Fort Kochi to your doorstep.  

  

 Housekeeping Assistance: Dial 300  

 Need fresh towels or a cosy bed?  

  

 Bakery Special Orders: Dial 400  

 Craving fresh pastries? Our French delicacies are baked just for you.

In Case of Emergency  Trusted Helplines

Emergency Response (24/7): 112  

Quick and comprehensive support, always.

  

 Police: 100  

 Stay safe, stay protected.  

  

 Fire Department: 101  

 For fire emergencies, act fast.  

  

 Ambulance Service: 102  

  Medical aid, when time matters the most.  

  

 Women’s Safety Helpline: 1091  

  Support for women, around the clock.  

  

 Crime Stopper: 1090  

  See something, say something.  

  

 Road Accident Emergency: 108  

  Help is on the way.  

Around Town  Local Services & Travel

Cochin International Airport: +91 484 261 0115  

  Your gateway to the world is just a call away.  

  

 Kochi Metro: +91 484 284 6700  

  Zip through the city with ease.  

  

 Kochi Water Metro: +91 484 284 6700 or +91 484 284 6770  

  Explore the city by the backwaters—the scenic route awaits.  

  

 KSRTC Bus Station Ernakulam: +91 471 246 3799  

  Catch your ride to anywhere in Kerala.  

  

 She Taxi (Women’s Only Service): +91 85900 00543  

  For a safe and comfortable ride around town.

We’re Here for You! 

Feel free to save these numbers or keep this page handy for any need. At The Lilly’s Stories, we aim to provide a seamless blend of luxury, culture, and care—so you can enjoy Fort Kochi with peace of mind.

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