Emergency Contact
Have a Stay Safe & Secure Stay with Us
At The Lilly’s Stories, your wellbeing is our greatest priority. Whether you’re savouring our continental delights or exploring the rich history of Fort Kochi, help is just a dial away.
Here are the essential numbers you may need during your stay with us.
The Lilly’s Quick Assistance
Main Helpline: +91 86066 14000
We’re just a call away!
Kitchen Service: Dial 200
Hungry? Let us bring the taste of Fort Kochi to your doorstep.
Housekeeping Assistance: Dial 300
Need fresh towels or a cosy bed?
Bakery Special Orders: Dial 400
Craving fresh pastries? Our French delicacies are baked just for you.
In Case of Emergency Trusted Helplines
Emergency Response (24/7): 112
Quick and comprehensive support, always.
Police: 100
Stay safe, stay protected.
Fire Department: 101
For fire emergencies, act fast.
Ambulance Service: 102
Medical aid, when time matters the most.
Women’s Safety Helpline: 1091
Support for women, around the clock.
Crime Stopper: 1090
See something, say something.
Road Accident Emergency: 108
Help is on the way.
Around Town Local Services & Travel
Cochin International Airport: +91 484 261 0115
Your gateway to the world is just a call away.
Kochi Metro: +91 484 284 6700
Zip through the city with ease.
Kochi Water Metro: +91 484 284 6700 or +91 484 284 6770
Explore the city by the backwaters—the scenic route awaits.
KSRTC Bus Station Ernakulam: +91 471 246 3799
Catch your ride to anywhere in Kerala.
She Taxi (Women’s Only Service): +91 85900 00543
For a safe and comfortable ride around town.
We’re Here for You!
Feel free to save these numbers or keep this page handy for any need. At The Lilly’s Stories, we aim to provide a seamless blend of luxury, culture, and care—so you can enjoy Fort Kochi with peace of mind.